Bank Teller - Customer Service (Full Time)

Description

Since our founding in 1927, our employees have been the main reason for The Equitable Bank’s success. We are a local bank with strong ties to the communities where our branches are located. We pride ourselves on offering our customers personalized service and financial guidance to help navigate ever-changing life events.
We offer competitive salaries, excellent benefits, and on-the-job training. Whether you enjoy creating meaningful customer connections in a branch or at a public event, guiding clients through the home lending process, or making an impact in one of our support teams, youll find opportunities to develop your skills and advance your career. We invite you to become part of The Equitable Bank team.
We are currently seeking a

Full-Time Teller

. This position is scheduled Monday through Friday with some Saturday mornings. Occasional travel for training and providing help at another office may be required.
This role combines exceptional customer service with relationship-building and sales engagement. The ideal candidate enjoys meaningful customer conversations, identifying financial needs, and connecting customers with the right solutions to help them succeed.
Deliver friendly, accurate, and efficient service while building lasting customer relationships.
Engage with customers to identify financial needs and recommend appropriate products and services.
Identify referral opportunities that support customers financial goals and contribute to branch growth objectives.
Conduct outbound customer outreach to share product updates, promote special offers, and strengthen customer and community relationships.
Process deposits, withdrawals, payments and other transactions accurately while providing an exceptional customer experience.
Follow all bank policies, procedures, and regulatory requirements.
Collaborate and learn from teams across the bank including customer service, accounting, loan servicing, and other departments.
Monthly referral bonuses
~Bank paid life insurance at four times your annual salary
~ Medical, dental, vision insurance
~ Flexible spending and childcare accounts (FSA)
~ Personal banking and loan benefits

Strong listening and interpretive skills with the ability to match customer needs to appropriate financial solutions.
Confidence initiating conversations and building rapport with customers.
Experience using customer relationship-building tools or willingness to learn.
Demonstrated success in a retail, financial, or service-based sales environment preferred.
Cash handling experience is highly desirable.
We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital or parental status, military service or status as a covered veteran in accordance with applicable federal, state and local laws.