Accounting & Finance

Bank Tellers Part Time

TruNorth Bank

Peabody · Massachusetts · United States

Performs any functions necessary within the scope of authority and expertise, to provide the highest levels of customer service and responsiveness to our customers.
Superior Service Quality
Ensures excellence in customer service and always maintain service standards.
Acts as a resource to identify customer servicing issues so that a resolution can occur, and customer’s relationship is retained.
Responds to customer requests, problems, and/or complaints, and ensure the proper hand-off to the appropriate person to assist if applicable.
Develops and maintains a working knowledge of our bank products and services and recognizes a customer’s potential product/service need.
Recognizes opportunities to suggest/cross-sell other Bank services to customers.
Operations
Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, cash, checks, and credit card advances.
Adheres to internal controls/policies regarding audit, dual control, security, regulatory compliance, cash limits and robbery procedures which protect the Bank, employees, and customers.
Answers phone and in-person account inquiries.
Accounts for all money in individual cash drawer and balances transactions daily.
Ensure the prevention of fraudulent activities through adherence to Bank policies and procedures.
High school diploma/GED required
Cash handling experience preferred
Computer skills required
Knowledge of Microsoft products a plus
Customer service experience is a plus
Fluency in a second language is a plus
Saturdays 8:45am -1:15pm
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An Affirmative Action/Equal Opportunity

Employer of protected veterans and individuals with disabilities. Applicants for employment are considered without regard to race, creed, color, religion, sex, gender identity, sexual orientation, marital status, genetic information, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Reference: WJ-4487_22150530

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