Banking Centre Leader Client Experience

Lead client experience at CIBC as a Banking Centre Leader in Delhi, using people management and financial advising skills on-site full-time.

As part of Personal and Business Banking, you will lead high-performing financial services professionals toward exceptional client experiences. You will hire, develop, and coach employees while supporting clients with financial needs, homes, and businesses. This regular role includes 37.5 weekly hours.

Key Responsibilities:

• Lead Leaders, Advisors, and Representatives toward shared goals
• Hire, develop, coach, and support team members
• Deepen client relationships and resolve complaints quickly
• Monitor Banking Centre performance and implement action plans
• Manage risk and maximize market opportunities

Requirements:

• Current Mutual Funds License accreditation in good standing
• Canadian Securities Course or Investment Funds In Canada
• Experience providing coaching and hands-on team support
• Client-first, goal-oriented, accountable leadership approach
• Flexibility for evenings, weekends, and multiple banking centres

Bring client service, financial advising, and accountable people leadership to CIBC’s Banking Centre team in Delhi.