Banking service banker

Were committed to bringing passion and customer focus to the business.

Community Banker
If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.
Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Imagine starting your day in one of our 32 office locations, greeting neighbors who soon become more than customers—they become part of your story. In a Retail role, you’re the trusted face of Wilson Bank & Trust, building relationships that last for generations. You’ll know the “regulars” by name, and they’ll know you as “their banker”, the person they turn to for life’s most important financial decisions. Over time, your career grows alongside theirs—you’ll teach the next generation of bankers while still cheering on the families you’ve served for years. it’s a chance to become a cornerstone in your community and a lifelong partner in people’s financial journeys.
The Community Banker II performs customer service representative and new accounts duties based on customer demand within a bank office. This position processes the opening of new accounts and the servicing of existing accounts. The Community Banker II assists customers, receives deposits, processes checks, disburses funds, verifies the accuracy of transactions and identifies fraudulent activity. The Community Banker II reports to the Office Manager and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission.
Perform customer service representative and new accounts duties based on customer demand
Perform bank office activities to include providing service and support to customers, receiving deposits, processing checks, disbursing funds and verifying the accuracy of transactions
Guard against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Balance cash drawer at end of shift
Maintain a work area that protects all negotiables and confidential records
Process the opening of new accounts and the servicing of existing accounts while maintaining relationships for consumer and business deposit account customers
Assist customers in use of online banking and mobile applications utilizing various electronic delivery channels•
Stay abreast of changes and updates to bank products and policies and ensure the accuracy of information provided to customers
Identify and capitalize on opportunities to refer new banking products and services to the appropriate business partner
Attend training as requested
Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
Participate in outside community activities as required
High School diploma or GED•
~3 years of retail banking experience preferred
~ Proficient with Microsoft Office and other standard software applications
~ Ability to serve customers in a courteous and professional manner
~ Ability to build relationships with customers and internal teammates
~ Ability to develop and maintain working knowledge of Bank products, services, policies, procedures, and systems
~ Demonstrate flexible and efficient time management and ability to prioritize workload
~ That’s why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our

Employee Assistance Program

and

Employee Care Fund

provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees’ contributions are recognized companywide.
Whether partnering with local schools to teach the next generation hands-on financial life lessons through

School Bank

, exploring diverse career paths through our

Banker Academy

Program

, or investing in yourself through our

Employee Stock Purchase

program, you’ll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.