Bankruptcy Call Center Representative

Working remotely on a full-time basis, the Bankruptcy Call Center Representative will monitor bankruptcy filings, create and maintain bankruptcy cases, and handle inbound customer inquiries related to bankruptcy processes and account status. Key responsibilities: Monitor bankruptcy filings and identify related customer accounts and sub-accounts Create and maintain bankruptcy cases in accordance with established procedures Handle inbound calls from residential customers regarding bankruptcy-related inquiries and educate them on processes and account status Required qualifications: High School Diploma or equivalent required At least 1 year of Customer Service experience required Call Center or Collections experience preferred Must be 18 years of age or older Ability to apply basic mathematical concepts