IT & Software

BI and Performance Manager

National Health Service

Coventry · West Midlands · United Kingdom

Overview

In this role you will lead the Performance & Informatics team to drive data-driven decision making across Elective, Cancer and Urgent Care services. You will line-manage analysts, develop BI solutions, and ensure timely NHS returns while shaping information strategy for Trust-wide service planning and transformation. You will work on-site as needed, collaborating with clinical and operational colleagues to deliver high-quality insights that support patient care and organisational goals. This is a senior, impact-focused position within a respected NHS Trust.

Responsibilities
  • Line-manage and develop staff to build a strong BI team
  • Lead complex analysis to support operational decision-making and transformation
  • Define information requirements and establish reporting mechanisms at Trust and external levels
  • Develop and improve information reporting systems (SQL Server, Power BI, Excel) for monitoring patient information
  • Oversee data quality, timely reporting, and compliance with national data requirements
  • Provide guidance to stakeholders and train users of BI tools
  • Promote collaborative culture to maintain high-quality BI services
  • Ensure Health, Safety and Welfare responsibilities are met and Health & Safety compliance upheld
  • Deputise for Head of BI when required and support Trust programmes
  • Contribute to department evolution and adoption of new technologies
  • Maintain knowledge of NHS information standards and definitions
Key requirements
  • Degree or equivalent in a statistical or information-related subject
  • Masters level education or equivalent experience
  • IMT Qualification
  • Senior-level health service informatics experience
  • Experience with large, complex organisations
  • Expertise in SQL or relational databases and BI tools
  • Experience leading staff and engaging with clinicians and managers
  • Experience delivering information services and internal processes
  • Strong communication and presentation skills
  • Self-starter with initiative
  • Collaborative and approachable
  • SQL (complex queries)
  • Power BI / MS Fabric
  • MS Excel advanced

Reference: WJ-747_31002231

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