IT & Software

Bilingual CCaaS Systems Integration Specialist

BCE Inc.

Toronto · Ontario · Canada

Bell is seeking candidates with CCaaS experience to join the Bell Business Markets team. You will work on integration and configuration of contact centre solutions, including NLP and AI-powered bots, and collaborate with clients and internal teams to deliver innovative cloud-based CCaaS projects.

The role emphasizes staying current with emerging technologies, driving improvements, and supporting multi-project delivery in a hybrid Canada-based setting.

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Reference: WJ-4483_1349506

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