Bilingual Client Relations Analyst (EN/FR)

Jobtailor in Mississauga, Canada is seeking a Client Experience professional to manage a portfolio of high-profile clients, ensuring timely and professional resolution of inquiries while coordinating with internal teams.

The role requires 2-5 years of customer experience, bilingual English/French proficiency, and a Bachelor’s degree or equivalent. You will coach teams, handle escalations, and drive process improvements to elevate client satisfaction.