IT & Software

Bilingual CX Specialist - Remote Support

Rocketlist

Toronto · Ontario · Canada

Phoenix is seeking a Bilingual Customer Experience Coordinator to support patients remotely across Canada. You will answer questions about the platform, help with onboarding, and triage to the healthcare team when needed.

The role requires excellent English and French communication, adaptability in a fast-paced telehealth space, and a passion for improving patient experiences. Remote weekend availability may be required, with opportunities to grow within a patient-focused team.

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Reference: WJ-3875_14068420

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