IT & Software

Bilingual EUC Desktop Support Engineer

Realign Llc

Montreal · Quebec · Canada

Support Montreal users onsite as a bilingual EUC Desktop Support Engineer, troubleshooting Windows, macOS, devices, applications, and connectivity.

This full-time position provides comprehensive end-user computing support across desktop, laptop, mobile, and peripheral environments. You will manage incidents, requests, and technical issues while supporting onsite and remote users. The work includes applications, video conferencing, asset management, and IT service management processes.

Key Responsibilities:

  • Support desktops, laptops, tablets, Macs, monitors, printers, and scanners
  • Troubleshoot Windows, macOS, VPN, and Azure Virtual Desktop
  • Install, configure, maintain, and repair end-user equipment
  • Manage incident queues, requests, updates, and ticket closure
  • Provide onsite and remote technical support

Requirements:

  • Strong EUC and desktop support experience
  • Hands-on Windows and macOS support experience
  • Experience troubleshooting devices, peripherals, and connectivity
  • Knowledge of incident, request, and queue management
  • Strong communication and customer-service skills

Apply your bilingual support, troubleshooting, and ticket management expertise across Montreal’s onsite EUC environment.

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Reference: WJ-4703_9435920

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