Bilingual HR Support Specialist (Contract, Canada)

Tracti.on is seeking a Customer Service Representative for Human Resources on a 1-year contract. You will be the first point of contact for employees across Canada, handling HR inquiries with a focus on fast, friendly service.

Proficiency in French and English is required to collaborate with colleagues and clients nationwide. You will respond to inquiries via phone or ServiceNow, determine actions, and escalate complex cases to Level 2 as needed, while providing clear HR policy information.