Bilingual IT Help Desk Support
Beyond Bilingual Inc.
Location: Mont-Royal, Montreal Job Type: Full-Time, Permanent Work Arrangement: 100% Onsite (Corporate Office) Schedule: Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch) Salary: up to $60,000.
Company Overview
Our client is a leader in their industry and continues to grow, operating an integrated network of retail stores that provide a full range of clothing choices within various niches. They offer an inclusive, supportive, and growth‑oriented work environment.
Perks & Benefits
- Company‑paid health, dental, and vision benefits (after 6 months)
- Employee discounts
- Casual dress code
- Comprehensive training and onboarding
- Supportive, family‑oriented work atmosphere
- Tuition reimbursement opportunities
- Tremendous career advancement potential
Qualifications
- Post‑secondary education in a related field or an equivalent combination of education and experience
- At least one year of experience in an information technology role, specifically in providing computer support.
- Strong understanding of Windows 11/8, Mac OSX, and Microsoft Office applications.
- Experience with Windows domain networking, local area networking, remote access software, VPN, and virtual machine (VM) technology troubleshooting.
- Background in end‑user support, including assisting and training users.
- Technical writing skills.
- Proficiency in Microsoft Office.
Related Work Skills
- Ability to build effective relationships with users.
- Strong verbal and written communication skills.
- Team player who works well in collaborative environments.
- Effective time management and multitasking abilities.
- Excellent organizational skills and the ability to prioritize multiple tasks.
- Proven ability to perform well under pressure and meet deadlines.
- Strong analytical and problem‑solving skills.
- Solid technical understanding and the capacity to learn new programs quickly.
- Self‑motivated, energetic, and able to adapt quickly to changes.
- Willingness to work a flexible schedule as needed.
Reference: WJ-4703_8206862