Bilingual IT Support Technician – Tier 2, Montreal

CompucomStaffing, a division of CompuCom Systems, Inc., seeks a qualified Bilingual Support Technician to join the Montreal onsite team. You will provide end user support for software, hardware, and networks, leveraging Tier 2 diagnostic skills and established workflows, and you will guide users through resolutions with clear communication.

Responsibilities include owning tickets end-to-end, performing first call resolution, and escalating when needed, while maintaining accurate documentation