IT & Software

Bilingual QE Engineer – Contact Center Tools

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto · Ontario · Canada

Bilingual QE Engineer – Contact Center Tools

Key Skills:

Amazon Connect, French Speaking & Test Automation

Skill Required

  • Expertise in QE with Contact Center platforms.
  • IVR/Routing Automation using Cyara, Hammer, etc.
  • Automation testing across UI & APIs (Selenium, Postman, Karate, etc. — any of them).
  • Agent Desktop Automation.
  • Java core.
  • Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
  • Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile environment.
  • Strong knowledge of AWS Amazon Connect is a plus.
  • French Speaking / Testing Capabilities.
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Reference: WJ-291_12006077

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