Billing and Collections Specialist

Seeking a remote Billing and Collections Specialist, this full-time position will manage billing inquiries, process payments, and oversee accounts receivable activities while ensuring a seamless billing experience for customers and maintaining the company's financial health through effective collections efforts. Key Responsibilities Manage billing email inbox and respond to customer inquiries and change requests Monitor overdue accounts and conduct proactive collection calls as necessary Analyze billing and collections procedures to identify opportunities for continuous improvement Required Qualifications Associate's degree in Finance, Accounting, or a related field, or 3-5 years of relevant experience Strong understanding of billing and collections policies and procedures Experience with billing systems such as NetSuite or similar platforms Familiarity with credit reporting tools like Creditsafe or Dun & Bradstreet preferred Proficient in Microsoft Excel with the ability to manipulate and analyze data sets