Billing Collector Associate

To support customer account management, the full-time Billing Collector Associate will accurately bill customer accounts, ensure timely remittance, and follow up with payers to maintain cash flow in a remote work environment. Key responsibilities Accurately bill customer accounts and document activities in the ERP system Handle customer collection calls and resolve patient billing complaints Prepare and review clean claims for submission to various insurance providers Required qualifications Familiarity with medical terminology and insurance codes (HCPC/ICD-9) Proficiency in Microsoft Office, particularly Word and Outlook Ability to evaluate and secure necessary prescriptions and medical justifications for claims Experience in customer service or billing roles Strong communication skills and proper phone etiquette