Billing Operations Analyst – Drive Accurate Utility Billing

ATCO Electric in Edmonton, AB is seeking a Billing Analyst to ensure accurate and timely customer bills by reviewing and resolving exceptions in the billing system. You will update customer and site data, add rate schedules, create Site IDs, and support internal teams and external stakeholders.

Reporting to the Supervisor, Billing Operations, you will investigate billing issues, perform manual calculations for complex rates, and help improve processes with a strong focus on accuracy and customer