BMO Retail Banking Branch Manager

Lead BMO branch performance through retail banking expertise, employee coaching, and customer-focused sales and service execution.

As Branch Manager, you guide employees, advise customers on financial products and strategies, and deliver branch growth. You develop business plans, manage performance, and coordinate sales and service initiatives. The position requires regulatory compliance, operational knowledge, and sound risk-informed decisions.

Key Responsibilities:

• Coach employees to deliver exceptional customer service
• Develop branch plans supporting growth and customer retention
• Advise customers on personal banking and credit card needs
• Build community networks and referral relationships
• Monitor performance and implement corrective action plans

Requirements:

• Typically five to seven years of relevant experience
• Post-secondary degree or equivalent education and experience
• Previous supervisory or management experience
• In-depth knowledge of retail banking products and services
• Strong analytical, communication, influence, and collaboration skills

Bring retail banking leadership, customer advice, performance management, and risk-informed judgment to BMO branch operations.