BMV Assistant Branch Manager

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. About the Bureau of Motor Vehicles (BMV):
The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. The Assistant Branch Manager directs the workflow of Customer Service Representatives and assists with the overall duties and responsibilities of the branch. You will assist the Branch Manager in assessing branch needs and conduct meetings with your staff. You will work with leadership to train, develop, and mentor Customer Service Representatives to be proficient and accurate in their work.
This role serves at the Plainfield, Indiana, BMV Branch Office. Sunday: Closed
Saturday: 9:00 am - 12:30 pm
The salary for this position traditionally starts at $47,320.00 but may be commensurate with training and experience. Oversee the branch’s daily operations.
Complete daily records for all balances and deposits.
Aid leadership in the resolution of escalated customer complaints.
Partner with Branch Manager and HR staff to ensure training, development, evaluation, and discipline is completed in accordance with policy.
Monitor BMV inventory and office supplies.
Ability to communicate exceptionally with all variety of employees and customers.
Experience with writing reports and presenting.
A drive to assist with the training and development of BMV employees.
However, a High School Diploma or High School Equivalent (HSE) and at least two (2) years of supervisory experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
~ Three (3) medical plan options (including RX coverage) as well as vision and dental plans
~ Health savings account, which includes bi-weekly state contribution
~ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
~ Two (2) fully-funded pension plan options
~ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
~Up to 15 hours of paid community service leave
~ Combined 180 hours of paid vacation, personal, and sick leave time off
~12 paid holidays, 14 in election years

Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Free LinkedIn Learning access
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at