Bookkeeper

We are looking for a friendly, dependable, and organized Full-Time Receptionist to join our hearing clinic team.

This position combines reception and administrative duties with basic hearing aid care and patient assistance. Training will be provided.

Responsibilities

• Greet patients and provide friendly, professional service
• Answer phones, schedule and confirm appointments
• Maintain patient files and confidential information
• Process payments and receipts
• Clean and maintain hearing aids
• Change wax guards, domes, filters and other hearing aid parts
• Clean earmolds and hearing aid accessories
• Perform basic hearing aid troubleshooting after training
• Assist patients with basic hearing aid care and maintenance
• Prepare and send hearing aids for manufacturer repairs
• Receive and organize repairs, supplies and accessories
• Contact patients regarding appointments, repairs and follow-ups
• Clean and disinfect equipment and work areas
• Assist the Hearing Aid Practitioner with daily clinic duties
• Perform general administrative duties

We are looking for someone who is:

• Friendly, patient and comfortable working with seniors
• Reliable, punctual and organized
• Detail-oriented and comfortable working with small hearing aid parts
• Confident communicating in person and over the phone
• Comfortable with computers and learning new software
• Able to multitask and work independently
• Professional and respectful of patient confidentiality

Previous reception, healthcare or customer service experience is an asset, but we are willing to train the right person.

Full-Time Position | Hearing Healthcare