Bookkeeper & Office Administrator

Position Summary

Meta Home & Kitchen is seeking a highly organized and detail-oriented Bookkeeper & Office Administrator to join their team in Langley, BC. This on-site position plays a critical role in supporting the daily operations of the business through bookkeeping, administrative support, customer service, and sales administration.

Key Responsibilities

Bookkeeping & Financial Administration (60%)

• Process accounts payable invoices and vendor payments.
• Prepare and issue customer invoices.
• Monitor accounts receivable and follow up on outstanding balances.
• Process customer payments and maintain accurate records.
• Reconcile customer and vendor accounts.
• Assist with bank reconciliations and month-end administrative tasks.
• Maintain accounting records and supporting documentation.
• Enter financial transactions accurately into accounting software.
• Generate financial and administrative reports as required.
• Support inventory, purchase order, and sales reporting activities.
• Ensure a high level of accuracy and confidentiality when handling financial information.

General Administration & Reception (20%)

• Serve as the first point of contact for customers, visitors, suppliers, and service providers.
• Answer and direct incoming telephone calls and email inquiries.
• Welcome visitors to the office and showroom in a professional manner.
• Manage incoming and outgoing correspondence.
• Maintain office filing systems and records.
• Coordinate office supplies and general administrative requirements.
• Support management with administrative projects and document preparation.
• Maintain a clean, organized, and professional reception area.

Sales Administration Support (20%)

• Support the sales team with order entry and administration.
• Prepare quotations, sales orders, and customer documentation.
• Coordinate product and delivery information with customers and internal departments.
• Maintain customer account records and sales documentation.
• Assist with customer follow-up and service inquiries.
• Track order status and communicate updates to customers and sales representatives.
• Support promotional activities, trade shows, and sales initiatives as required.
• Provide exceptional customer service throughout the sales process.

Qualifications

Required

• 3+ years of bookkeeping, office administration, or accounting support experience.
• Experience with Accounts Payable and Accounts Receivable processes.
• Strong customer service and interpersonal skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Experience with accounting software such as QuickBooks, Sage, or similar systems.
• Ability to manage confidential financial information.
• Strong written and verbal communication skills.

Preferred

• Experience in a manufacturing, distribution, construction, kitchen and bath, or home improvement environment.
• Bookkeeping certificate, accounting diploma, or related education.
• Experience supporting a sales team or customer order management process.

Compensation

• Salary: $65,000 per year
• Group Health Benefits: Yes, after three months