Broadcast Solutions Engineer, Cingularity

As a Sales Engineer at Cingularity, you shape client solutions for premium live broadcast and contribution workflows. You collaborate with sales, engineering, and operations to design technically feasible offerings that meet customer needs. Your role spans from initial engagement through project initiation, ensuring solutions are clearly documented and technically sellable. You operate in a fast-paced, startup-like environment within a global organization, with impact on marquee sports events and broadcasters. You’ll be at the intersection of technology and customer strategy, delivering tangible value and leading technical dialogue with stakeholders.

• Identify and design solutions aligned with offerings by collaborating with customers, sales, and engineering to exceed expectations.
• Develop revenue-generating solutions that meet customer requirements and delivery timelines.
• Grow and maintain customer relationships to understand their business and support their technology strategy.
• Document solutions via technical docs, diagrams, and drawings for customers and internal teams.
• Coordinate with suppliers for proposals, quotes, and BOMs.
• Serve as the technical point of contact for questions, contribute to RFI/RFP responses, and help create white papers.
• Ensure the sales team receives technical support throughout the sales cycle and own the solution design.
• Collaborate with Engineering and Operations to ensure solutions are supportable.
• Assist in initiating solutions and services projects and document bespoke solutions with project management support as needed.
• Maintain and develop technical knowledge to improve designs and solutions.
• Provide technical training to the sales team to improve effectiveness.
• Deliver presentations and hands-on demonstrations as required.

• Experience designing solutions in Global Telecommunications, Video IP delivery and Data Transmission, or Broadcast services for sports and events.
• Strong understanding of telecom providers’ products, markets, and business models.
• Ability to translate customer requirements into documented solutions.
• Expertise in video media processing (encoding/decoding) with codecs such as MPEG, JPEG 2000, and JPEG XS.
• Familiarity with transmission equipment (encoders/decoders, video routers, DAs, IP gateways, multiviewers, transport stream monitoring).
• Knowledge of Net Insight MSR platform is advantageous.
• Understanding of Broadcast environments, workflows, and Broadcast IP tech including SMPTE, routing, and multicast.
• Knowledge of SRT delivery for low-latency video over unmanaged IP networks.
• Ability to use Visio, Omnigraffle or equivalent for solution design.
• Experience with Office 365 or G-Suite; strong Excel/Sheets skills.
• Familiarity with Salesforce or CRM software is advantageous.
• Demonstrated ability to learn new tools and technologies quickly.
• 5+ years as a Sales Engineer or similar, plus degree-level education or equivalent.

• Excellent listening and communication skills
• Ability to present complex technical solutions clearly to varied audiences
• Strong written and interpersonal communication
• Global Telecommunications
• Video IP delivery and Data Transmission
• Broadcast services, sports and event broadcasting