Business Analyst – Customer‑Centred Digital Enablement (12‑Month Secondment)

TSB is seeking a proactive Business Analyst on a 12‑month secondment to shape requirements for IT changes, from customer journeys to regulatory gaps. You will work closely with stakeholders to elicit needs, document detailed analyses, and present clear options that align with strategy. Strong communication and agile experience are essential.

The role requires delivering high quality BA outputs within tight timelines and across main sites as needed, with a customer-centric focus at every stage.