Business Analyst - FTC

In this role you will combine solid business analysis with AI-enabled discovery to address business problems and customer needs. You will map processes, define user stories and acceptance criteria, and explore AI-driven improvements to speed up delivery and enhance decision-making. You will work across product, business and tech teams to test opportunities, ensure governance and data quality, and drive measurable value. The position focuses on complex pricing and data platforms, applying AI as a co-pilot to support stakeholders and outcomes.

• core benefits
• flexible allowance
• global benefits (country variations)
• fair pay
• supportive reward programs

• Own requirements from discovery through delivery with clear outcomes
• Lead stakeholder engagement to gather needs and challenge assumptions
• Translate objectives into high-quality user stories, acceptance criteria and process flows
• Own backlog quality and readiness for delivery
• Manage analysis activities across multiple initiatives with minimal supervision
• Facilitate workshops and discovery sessions to align requirements
• Analyze and improve business processes for efficiency, scalability and value
• Define success measures and validate outcomes against objectives
• Identify and resolve risks, dependencies, gaps and ambiguities early
• Use AI tools to improve research, documentation, backlog refinement and decision-making
• Identify, test and champion practical uses of AI and automation with governance

• Strong BA skills across discovery, requirements, process mapping, user stories, acceptance criteria and UAT
• Experience using AI tools to accelerate research, analysis, documentation and automation
• Ability to redesign processes using automation and AI where it adds value
• Understanding of prompt design, output evaluation and iterative testing
• Knowledge of responsible AI principles including privacy, security and governance
• Ability to translate data and AI opportunities into clear business and technical requirements
• Experience creating prototypes and using evidence to inform decisions
• Experience with Product Owners and Agile delivery teams
• Proficiency in Jira, Confluence and similar delivery tools
• Excellent written and verbal communication for technical and non-technical audiences
• Strong facilitation, stakeholder management and influencing skills
• Commercial mindset focused on customer and business outcomes
• Experience with complex data, pricing, information services or B2B products desirable
• Experience with automation, analytics, low-code platforms or AI-enabled products desirable

• Team player
• Flexible and adaptable
• Curious and resilient
• Jira
• Confluence
• AI tools for analysis and automation