IT & Software

Business Intelligence Manager

Johnson Controls

London · Greater London · United Kingdom

Overview

In this role you will build and lead a scalable BI capability for the Commercial Operations & Enablement function in EMEA, turning commercial data into actionable insights. You will partner with cross-functional teams to improve forecast accuracy, sales productivity and decision-making, while establishing governance and data quality standards. The position offers high impact across growth initiatives, analytics automation and AI-enabled insights in a matrix environment.

Pay / Benefits
  • Competitive salary plus bonus plan
  • 25 days holiday plus bank holidays
  • Private Healthcare
  • Pension
  • Life insurance
  • Employee Assistance Program
Responsibilities
  • Design, develop and govern EMEA commercial reporting, analytics and executive dashboards
  • Deliver insights on pipeline health, forecast accuracy and sales productivity
  • Define standard KPIs, scorecards and performance measurement frameworks across regions
  • Support business reviews with reporting, variance analysis and forward-looking recommendations
  • Analyze growth opportunities, risks and market trends to inform strategic decisions
  • Develop sales intelligence models for pipeline management, territory planning and strategic accounts
  • Improve Salesforce data quality, reporting consistency and data governance standards
  • Collaborate with Finance, Digital and IT to enhance data models, reporting solutions and system integration
  • Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools
  • Create executive-ready reporting, presentations, training materials and dashboard adoption programs
  • Influence senior stakeholders across countries to drive insight-led action
Key requirements
  • Bachelor's degree in a relevant field
  • Significant experience in BI, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics
  • Advanced Power BI, Power Query and data visualization expertise
  • Experience with Salesforce or a similar CRM
  • Strong analytical and problem-solving skills with commercial acumen
  • Ability to communicate complex data clearly to executives and non-technical audiences
  • Proven stakeholder management experience in a matrix organization
  • Fluent English
  • Stakeholder management
  • Communication of complex data to non-technical audiences
  • Influence and collaboration across regions
  • Power BI
  • Power Query
  • Salesforce Analytics

Reference: WJ-747_30186205

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