Business Intelligence Team Lead

As the BI Team Lead at EOS, you will guide a team of BI Developers and Senior Developers to deliver high-quality dashboards, data models, and analytics tooling. You will align delivery with governance standards and stakeholder needs, ensuring reliable insights to support decision-making across the organisation. You’ll balance business priorities with technical excellence, driving performance, coaching, and strategic BI improvements. This role offers the chance to shape long-term BI capability and partner with cross-functional teams to enable data-driven growth.

• Lead the BI team, including planning, prioritisation, and daily delivery
• Ensure quality outputs across dashboards, data modelling, insights, and tooling
• Review analytical output, modelling accuracy, and dashboard quality before delivery
• Allocate BAU work, projects, and support tickets across the team
• Manage performance, coaching, and career development for team members
• Escalation point for issues and stakeholder communication
• Build strong relationships with product, commercial, and operational stakeholders to support roadmap delivery
• Translate business needs into structured BI workstreams with clear requirements
• Ensure alignment with BI standards, data governance, and documentation practices
• Support incident management via root-cause investigations and cross-functional resolutions
• Prepare BI inputs for internal and senior leadership reviews
• Provide technical guidance on data modelling, dashboard design, performance optimisation, and tooling
• Mentor developers to grow technical capabilities and business understanding
• Foster continuous improvement, innovation, and cross-team collaboration
• Partner with the BI Team Manager to shape long-term BI strategy and tooling improvements
• Participate in resource planning, process optimisation, and automation opportunities
• Prioritise initiatives to align capacity with organisational priorities

• 6-8 years in BI/analytics or data-focused roles
• Experience leading delivery workstreams, mentoring, or supervising small teams
• Track record delivering high-impact BI/analytics solutions in fast-paced environments
• Experience collaborating with cross-functional stakeholders across Product, Engineering, and Operations
• Strong proficiency in SQL, Tableau, Excel, and relational databases
• Experience with data modelling, dashboard design, and BI optimisation best practices
• Familiarity with CRM datasets (Salesforce) and cloud data platforms (Snowflake)
• Understanding of ETL concepts, data structures, and BI dependencies

• excellent leadership and coaching
• clear and simple communication for non-technical audiences
• confident decision-making and prioritisation
• SQL
• Tableau
• Excel