Business Process Analyst Intern

Build business process analysis and reporting experience with Kensington in a full-time hybrid Toronto internship. Translate findings into clear stakeholder deliverables.

This four-month internship runs from January through April 2027 at Kensington’s Toronto office. You will support reporting, process mapping, communications, and technology partner oversight. The work involves synthesizing complex information, managing competing requests, and translating business needs into technical specifications.

Key Responsibilities:

• Analyze processes, identify gaps, and recommend improvement solutions
• Track vendor deliverables, SLAs, KPIs, and escalations
• Support technology partner milestones, handoffs, and issue resolution
• Create executive presentations with charts, flows, and recommendations
• Maintain and prioritize backlog items with project teams

Requirements:

• Strong attention to detail and concise communication abilities
• Ability to prioritize requests across stakeholders
• Slide crafting and effective data visualization skills
• Basic software development lifecycle and testing knowledge
• Interest in vendor management, governance, and process design

Develop process analysis, reporting, presentation, and partner governance skills supporting Kensington’s technology initiatives in Toronto.