Business Systems Analyst

We are looking for a proactive and technically confident Business Systems Analyst to support and enhance the core systems that underpin our housing and operational services.

Responsibilities

• Work closely with the IT Business Systems Manager to ensure key platforms continue to operate effectively and contribute to ongoing improvements and future system transformation.
• Maintain and run existing housing and scheduling systems, performing version upgrades where required.
• Review system data and performance to identify opportunities for improvement and support the set‑up and transition of replacement systems, ensuring they meet business needs.
• Act as a key contact for system‑related queries, supporting users, investigating issues through to resolution, and working with suppliers as necessary.
• Help design, test and implement enhancements to ensure systems continue to support efficient service delivery.

Qualifications

• Experience in a Business Systems Analyst, Systems Administrator or Applications Support role.
• Strong understanding of how business systems support operational services.
• Confidence supporting system upgrades and improvements, with good analytical skills and the ability to work with data to identify issues and opportunities.
• Organised, adaptable, able to manage competing priorities, with strong communication skills and the ability to work with both technical and non‑technical stakeholders.
• Experience within housing, property services or a similar environment would be beneficial but is not essential.

Benefits

• Health Cash plan enabling you to claim money back against a wide range of services and treatments.
• Flexible working conditions to help you balance work and life.

Application closing date: 6th July 2026 (may close early if a suitable candidate is found).