IT & Software

Calypso Application Support

Xcelerated Consulting Group, LLC

Montreal (Administrative Region) · Qc · Canada

  • Providing production support for the Calypso settlement system within Capital Markets.
  • Supporting the Trade Life Cycle, specifically Settlements, Securities, and Prime Brokerage.

Profile

  • Incident routing, functional queries, and basic troubleshooting.
  • Acting as a Single Point of Contact (SPOC) to resolve or escalate technical/functional issues.
  • Basic knowledge of Capital Markets products and strong motivation for support.
  • Platform stability, complex problem management, and mentoring junior staff.
  • Proactive monitoring, driving "Production Excellence," and contributing to Al/automation initiatives.
  • 5 years of deep domain expertise and advanced technical troubleshooting.

Technical & Functional Skillsets

  • Functional: Deep understanding of Back Office functions (Settlement, Accounting, Position Management, STP) and market products (Securities, Bonds, Warrants).
  • Automation/Scripting: Python, Shell scripting, Autosys.
  • Frameworks: ITIL (ServiceNow, Jira).

Soft Skills & Operational Requirements

  • Ability to interact directly with high-stakes stakeholders like Traders and Sales.
  • High stress resistance and flexibility to work in rotating shifts or on bank holidays.
  • Mindset: Proactive, result-oriented, and focused on automation to minimize manual errors.
  • Must reside in the Montreal Metro Area
  • Experience in Calypso, Capital Markets, Trading Settlements

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Reference: WJ-291_11235557

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