Care Navigator

Included Health is seeking a remote Member Care Advocate (MCA) to assist members with benefits and care navigation in a high-volume setting. The role begins with a 3-week paid training period, 10 a.m.–7 p.m. EST, Monday–Friday, followed by a regular schedule aligned with onboarding.

Ideal candidates have strong communication skills, healthcare or customer service experience, and familiarity with Google Workspace, CRM tools, and VoIP systems. This is a secure, distraction-free home office role.