Cash Application Specialist

Reporting to the Credit Supervisor, the Cash Application Specialist plays a critical part in our accounts receivable cycle by accurately and efficiently applying a high volume of customer payments across multiple regions and business units.

High-Volume Cash Application

• Process and apply a large volume of customer payments daily from multiple sources (EFT, ACH, wire, cheque, and remittance portals).
• Match payments to open invoices with accuracy and speed, using strong investigative skills to resolve missing or incomplete remittance details.
• Review and reconcile customer accounts to ensure accurate application and clean AR balances.

Complex Remittances & Data Handling

• Work extensively in Excel to analyze, clean, and reconcile complex remittance files, including multi-line statements, consolidated payments, and large data sets.
• Manipulate and format remittance data from diverse customer systems to match ERP requirements and be able to upload the payment file.
• Investigate short pays, overpays, deductions, and unallocated cash, escalating items as needed.

• Partner with the Credit & Collections team to resolve unapplied cash, disputed payments, and account discrepancies.
• Controls, Compliance & Process Improvement
• Maintain accurate documentation of daily cash application activities and ensure compliance with internal control standards.
• Other tasks as required.

EDUCATION & EXPERIENCE:

• 3+ years of similar experience
• Experience with large enterprise (B2B) customers and multi‑entity environments.
• Advanced computer skills in MS Office, Excel
• Exceptional attention to detail, accuracy, and organizational skills.
• Bilingual (English and French) as the incumbent will communicate with individuals outside of the province of Quebec.