IT & Software

CCaaS Tech Consultant - Amazon Connect Specialist

Accenture

Ottawa · On · Canada

Accenture is seeking a CCaaS Tech Consultant to design, build, and deliver contact center and agentic AI solutions. You will collaborate with Solution Architects, AWS/CCaaS specialists, and delivery teams to translate requirements into implementable technical artifacts.

This delivery-focused role emphasizes cloud-based contact centers, agentic AI architectures, and enterprise integrations within large-scale transformation programs, requiring strong collaboration across Canada and beyond.

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Reference: WJ-4703_8128331

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