IT & Software

CIBC User Experience Consultant Role

CIBC

Toronto · Ontario · Canada

Elevate digital experiences as a User Experience Consultant at CIBC in Toronto. Collaborate with cross-functional teams to enhance Investor’s Edge and Wealth digital platforms.

CIBC seeks a User Experience Consultant to optimize its digital client journeys. In this role, you'll analyze user interactions and recommend improvements grounded in data and client feedback. Your collaboration with product, research, and technology teams will shape innovative experiences that resonate with clients while meeting business objectives.

Key Responsibilities: • Assess Online Brokerage and Wealth app user experiences regularly • Recommend short- and long-term enhancements based on client needs • Create interactive prototypes and user flows using Figma • Collaborate with multi-disciplinary teams for seamless solutions • Analyze competition and identify emerging market trends

Requirements: • 5-8 years of experience in digital product development • Understanding of the digital wealth business landscape • Proven experience in user experience strategy and service design • Ability to balance user needs with business priorities • Excellent presentation skills for stakeholder engagement

Leverage your digital expertise to enhance CIBC’s client offerings and drive digital innovation in Toronto. #J-18808-Ljbffr

Reference: WJ-3875_13978656

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