Client-Focused Helpdesk Technician – IT Support Pro

One Piece IT is seeking a Helpdesk Technician to be the first contact for clients, providing friendly, knowledgeable IT support over phone, email, and chat. You will troubleshoot basic network, server, and computing environments, document issues, assist with base configurations, procurement, and vendor coordination, and may require occasional travel and after-hours support.

The role offers opportunities for growth and a collaborative team environment, with emphasis on customer service and