Client Partner – Banking & Financial Services

Iris Software/SSA Infosystems Inc is looking to hire a Client Partner for our world-leading financial services/banking clients.

Company: Iris Software · London, UK

Verticals: BFSI, Capital Markets, Investment banking, P&BB, Wealth Mgmt.

Type: Full-time

About the role

The Client Partner owns revenue, growth and relationship health for a portfolio of strategic accounts across banking. You act as the senior point of accountability for each client, from the C-suite down to delivery teams.

The mandate is to grow existing accounts into multi-million-dollar, multi-service relationships. That means shaping digital transformation programs in application development, cloud, data & analytics, AI and automation, and quality engineering, then making sure Iris delivers on them.

Key responsibilities

Account growth and P&L

• Own the P&L, revenue targets and margin for assigned BFS account.
• Build and run annual account plans with whitespace analysis, target buyers and pipeline goals.
• Expand wallet share by cross-selling Iris services: app modernization, cloud, data & AI, automation and quality engineering.
• Lead proactive proposals, renewals and SOW negotiations through to signature.

Client relationships

• Be the trusted advisor to CIOs, CTOs, CDOs and business heads such as supply chain, operations and commercial leaders.
• Map and broaden relationships across business units, procurement and IT.
• Run quarterly business reviews and executive steering meetings.

Required qualifications

• 12+ years of total experience in IT services, including at least 8 years as a Client Partner.
• Proven record of growing dormant accounts.
• Experience selling and governing digital services: application development and modernization, cloud, data & analytics, AI/ML, automation, QA.
• Strong C-suite presence, negotiation and commercial structuring skills (T&M, fixed price, managed services).
• Based in or willing to relocate to London, UK area.
• Strong C-suite presence, negotiation and commercial structuring skills (T&M, fixed price, managed services).
• Resolve customer concerns and requests efficiently
• Develop and assess account strategies to meet revenue targets
• Build new client relationships through calls, networking, email campaigns, and word of mouth
• Monitor client satisfaction and update strategies when necessary
• Create business proposals for clients and management
• Negotiate new business contracts with clients
• Offer product and service consultations for clients
• Encourage sales among current and new clients

Preferred qualifications and domain depth

• MBA or Bachelor's degree in engineering, computer science or business.
• Track record of selling AI, GenAI or data platform programs.

Why Iris Software

Iris Software is a technology services firm headquartered in Edison, NJ, partnering with enterprise clients on complex, mission-critical digital transformation. As a Client Partner, you get:

• Ownership of high-potential accounts and a direct line to vertical leadership.
• Competitive base salary, performance incentives and benefits.
• Backing from Iris practices in cloud, data & AI, automation and quality engineering.
• A culture that rewards initiative, client focus and growth.

About Iris Software Inc.

With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven approach - a unique blend of highly-skilled specialists, software engineering expertise, cutting-edge technology, and flexible engagement models. High customer satisfaction has translated into long-standing relationships and preferred-partner status with many of our clients, who rely on our 30+ years of technical and domain expertise to future-proof their enterprises. Associates of Iris work on mission-critical applications supported by a workplace culture that has won numerous awards in the last few years, including Certified Great Place to Work in India; Top 25 GPW in IT & IT-BPM; Ambition Box Best Place to Work, #3 in IT/ITES; and Top Workplace NJ-USA.