Client Success & Payments Support Analyst II

Global Payments Inc. is seeking a Customer Support Specialist to assist developers integrating with the Global Payments platform. You will handle onboarding, in-life support, and escalations, joining calls and online meetings to discuss eCommerce topics and ensure top-tier service.

You will be a customer champion, offering expert advice on payment processing, collaborating across teams, and maintaining audit-ready documentation to track resolutions and progress.