Cloud 3rd Line Support Engineer - Education Tech

RM Education in the UK is seeking a 3rd line IT Support Engineer to join the Glow Cloud Support Team. You will deliver high-quality, customer-focused support to education users, working to SLA targets and collaborating with remote teams to resolve incidents.

The role requires solid troubleshooting skills, ITIL experience, and the ability to communicate effectively with non-technical users. A competitive salary and benefits package is offered.