Cloud and Infrastructure Engineer

In this role you will ensure reliable delivery and operation of Burberry’s global cloud and on‑premises infrastructure. You translate architectural designs into stable, secure services while driving automation, resilience, and operational efficiency. You collaborate with architects, security operations, MSPs and stakeholders to deploy, monitor and optimise platforms that meet service commitments. You will manage incidents, changes, security compliance, DR, and cost optimisation to support enterprise goals. This is an opportunity to shape scalable infrastructure in a high‑impact environment.

• Provide cloud and infrastructure expertise across on‑premises and cloud environments to support IT project delivery
• Collaborate with Architecture teams to develop and implement cloud and infrastructure strategies
• Resolve cloud and infrastructure incidents, service requests and issues in line with SLAs
• Provide SME support during major incidents, driving rapid resolution and continuous improvement
• Partner with Managed Service Providers and internal teams to manage operational risk and ensure service quality
• Lead change management activities, including testing, peer reviews and documentation to minimise risk
• Ensure compliance with security standards, vulnerability management and disaster recovery requirements
• Coordinate BAU infrastructure activities, including upgrades, patching, certificate renewals and lifecycle management
• Drive cloud cost optimisation, automation, Infrastructure as Code (IaC) and continuous service improvement initiatives
• Maintain technical documentation, support governance activities, and provide out‑of‑hours support for critical incidents and changes when required

• 5+ years' experience delivering and supporting hybrid cloud and on‑premises infrastructure in enterprise environments
• Strong expertise in Microsoft Azure and AWS, including secure, scalable IaaS and PaaS solutions
• Hands‑on experience managing VMware environments and Hyper‑Converged Infrastructure (e.g. HPE SimpliVity)
• Proven experience designing and managing high availability, disaster recovery and backup solutions
• Strong knowledge of network infrastructure, including routing, firewalls, VPNs, SD‑WAN and load balancing
• Experience implementing infrastructure security best practices, including CIS compliance, vulnerability management and identity controls
• Skilled in supporting major incidents, Infrastructure as Code (Terraform, ARM, CloudFormation) and cross‑functional collaboration
• Knowledge of Windows and Linux operating systems, with experience supporting container platforms such as Kubernetes

• cross‑functional collaboration
• problem solving under pressure
• clear communication
• Microsoft Azure
• AWS
• VMware