IT & Software

Cloud-First IT Service Desk Analyst | Customer Support

Newtonimpact

Kingston Bagpuize · England · United Kingdom

Newton is seeking a Service Desk Analyst to support staff across the UK with IT issues, incident handling and service requests. The role emphasizes customer service, timely triage, and collaboration with IT teams and suppliers.

You will deliver inductions, improve SOPs, and support onboarding while maintaining documentation and contributing to continual service improvements. Travel to London may be required occasionally.

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Reference: WJ-5107_13945576

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