Cloud Infrastructure Engineer

In this role you will support and deploy cloud infrastructure across AWS and Azure within a growing Managed Services team. You’ll handle multi-programme support, contribute to technical documentation, and participate in on-call rotations. The position emphasizes collaboration, customer communication, and broad cross-technology exposure, offering a chance to shape cloud platforms and practices. You will work on diverse environments and drive reliable, scalable infrastructure in a security-conscious setting.

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days annual leave
• Flexible benefits
• Flexi-time benefits
• Cycle to work scheme

• Provide third-line cloud infrastructure support and project involvement across multiple programmes
• Manage both cloud-hosted and privately hosted environments on AWS and Azure
• Contribute to technical documentation and project work packages
• Participate in on-call rotations with an optional extra payment
• Assist with system design, configuration, and operational controls for cloud and on-premises environments

• Passion for infrastructure and managed services background
• Ability to multitask across programmes and adhere to customer SLAs
• Strong communication skills (verbal and written) with customers
• High organisational capability to manage multi-programme demands
• Comfortable engaging with customers and explaining technical concepts
• ITIL change control experience or awareness

• customer-centric communication
• multi-tasking
• team collaboration
• AWS
• Azure
• Windows Server environments (OS build, AD, DNS, DHCP, GP)