Cloud Migrations & Integrations Manager

11:11 is seeking a Manager, Cloud Integrations to lead a team of Technical Support Representatives responsible for customer migrations and ensuring a positive experience. You will own processes for cloud integrations, drive continuous improvement, manage escalations, and report KPIs while collaborating with cross‑functional teams and vendors to meet commitments.

Reporting to the Director, Service Operations, this role requires detail orientation, strong stakeholder management, and a passion for