Cloud Operations Engineer

As a Cloud Operations Engineer, you will own the day-to-day operation and improvement of cloud-based products, ensuring security, reliability, and performance. You’ll monitor incidents, manage IaC-driven infrastructure, and evolve CI/CD pipelines to enable automated deployments. You’ll work with cross-functional teams to meet SLOs, support disaster recovery, and uphold security and compliance standards. This role offers a chance to advance ops maturity, embrace AI-enabled tooling, and contribute to a fast-growing, global product ecosystem.

• hybrid work policy (3 days in office, 2 remote)
• on-call compensation
• global team collaboration
• opportunities to work with AI-enabled technologies

• Own day-to-day operation, availability, resilience, and continuous improvement of cloud-based products and services
• Monitor, diagnose, and resolve incidents across compute, storage, network, and identity platforms
• Manage cloud infrastructure using Infrastructure as Code (IaC) tools
• Design, build, and support CI/CD pipelines for automated deployments
• Ensure services meet defined SLOs and utilize observability data for decisions
• Perform backup, DR, and failover activities with tested RTO/RPO
• Implement security controls, IAM, patching, and vulnerability remediation
• Manage secrets and privileged access in line with governance
• Ensure compliance with ISO 27001, SOC 2, GDPR and related standards
• Identify recurring issues and implement preventative measures
• Develop automation to reduce manual effort and improve reliability
• Apply FinOps to optimise cloud costs
• Maintain runbooks and documentation
• Participate in on-call rotations and respond to incidents
• Collaborate with Ops, Governance, Security, and Eng Engineering teams
• Mentor junior engineers and promote best practices
• Support capacity planning, performance optimization, and cost management

• Solid hands-on experience operating a cloud platform in production with depth in either Microsoft Azure or OCI
• Incident resolution and troubleshooting across compute, storage, network, and identity
• Experience with Infrastructure as Code (e.g., Terraform or Bicep) and CI/CD pipelines
• Scripting proficiency (PowerShell, Bash) for automation
• IAM, patching, vulnerability remediation and safe secrets management
• Experience working to SLAs/SLOs and in compliance controls (ISO 27001, SOC 2, GDPR)
• Willingness to participate in a compensated on-call rota

• collaboration
• curiosity about AI and learning mindset
• ability to communicate across teams
• Azure or OCI cloud platform expertise
• Terraform or Bicep
• PowerShell or Bash scripting