Cloud Operations Intern

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The Cloud Operations Intern will work as part of Interac's Cloud Operations team to operate, enhance and secure Interac's cloud services. As part of the Cloud Operations team, this intern will work under guidance from a Technical Lead, Cloud Operations and can expect to collaborate together with technical colleagues to solve problems through innovative and creative thinking, leveraging automation and tooling to deliver key outcomes for our Cloud workloads. This an excellent opportunity to develop knowledge and experience across multiple technology domains (including Enterprise Cloud, Platforms, DevOps, Agile) and operate in a fast-paced environment delivering payment systems that Canadians rely on every day.

What You Will Do:

• Support the Cloud Operations team in maintaining and improving AWS-based cloud infrastructure, monitoring systems, and operational reliability across lower and production-like environments.
• Assist with day-to-day operational activities including Cloud platform monitoring, performance monitoring, incident investigation, log analysis, deployment validation, and operational health checks for cloud-native platforms and services.
• Contribute to automation and DevOps initiatives by working with Infrastructure as Code (Terraform), pipelines, scripting, and operational documentation to improve efficiency and reduce manual effort
• Collaborate with engineers, SREs, and platform teams to support cloud migrations, cloud readiness reviews, platform upgrades, security compliance activities, and environment readiness initiatives
• Participate in operational reviews, troubleshooting sessions, and continuous improvement activities while gaining exposure to enterprise-scale cloud operations and reliability engineering practices
• Prepare documentation and reporting to support Cloud services and processes, including FinOps reports, invoice validations and chargeback processes.
• Coordinate AWS and Azure invoicing, reporting, investigations and reconcile invoices with Accounts Receivables and Finance.
• Prepare reporting and documentation to support FinOps practices, procedures and operational deliverables.
• Preparing design documents for cloud deployments and maintenance.

What You Bring:

• Currently enrolled in a university or college program in a relevant discipline, like computer science or similar field
• Familiarity with system architecture and automation
• Familiarity with scripting languages and cloud native technologies
• Working knowledge of automation
• Strong troubleshooting and problem-solving skills
• Familiarity with scripting languages
• Familiarity with cloud native technologies
• Proactive critical thinker, with strong analytical and problem skills - you enjoy continuously improving redundant or inefficient processes
• Comfortable troubleshooting and enjoy tackling challenging problems - you often utilize your creative thinking skills to come up with solutions
• Comfortable with learning and working effectively either independently or with groups across different functions and levels
• Confidence in your ability to communicate verbally and written in a detailed and impactful way
• Experience with Amazon Web Services (AWS) and continuous integration, delivery and deployment (CI/CD) tools
• Experience with implementing security in public cloud environments
• Although not required, you have some familiarity or previous experience with the following:
• Building out cloud solutions
• Infrastructure automation
• Ansible and/or Terraform

What We're Offering:

The hourly pay rate for this position is $25, and the internship term runs from January to April 2027. The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

• Flexible hybrid work model with monthly intern socials for better work-life balance
• Convenient downtown Toronto office located minutes away from Union Station
• Interac learning bootcamp designed to help you hit the ground running

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you're joining a purpose-driven organization that's