Cloud Support Engineer – SaaS Troubleshooting & Real‑Time Help

Quik Hire Staffing is seeking a Support Engineer to work full-time on a cloud-based platform. You will troubleshoot and resolve technical issues for users primarily through chat and email, ensuring high customer satisfaction and timely resolution.

The role involves knowledge-sharing, updating internal knowledge bases, and collaborating with engineering to escalate complex issues to resolution. Strong English communication and cross-OS troubleshooting are essential.