Cloud Switching Escalation Engineer — BE

Cisco is seeking a high-impact escalation engineer in Greater London to own technical reviews of Catalyst, IOS-XE, Meraki switching, and cloud-management issues. You will drive issues from symptoms to actionable plans, using CLI outputs, logs, and captures to validate defects.

Join Cisco's Cloud Switching BE Escalation team within CEAD, collaborating across Support, Engineering, Product Management, and Sales to resolve high-visibility, customer-impacting issues and contribute to product quality