Cloud Technical Account Manager Role at Amazon
Amazon
Join Amazon Web Services as a Senior Cloud Technical Account Manager in Toronto, Canada, and enhance customer engagement through AWS innovation. This strategic role emphasizes technical advisement over sales tactics.
In this role, you will utilize your extensive experience in design and engineering to support AWS clients across various sectors, including Big Data and Financial Services. Your primary focus will be on executing customer strategies that lead to AWS services' optimal use, such as S3 and Lambda. You'll foster meaningful relationships to understand operational challenges and drive discussions on technical support and risk management.
Key Responsibilities: • Consult on AWS solutions tailored to customer needs • Oversee customers' operational health in AWS environments • Support customers during technical incidents • Engage with senior leadership on strategic alignment • Advocate for best practices in cloud implementations
Requirements: • 5+ years of consulting in technical operations • Solid technical engineering background of 5+ years • Experience in a 24x7 service environment • Proven ability in customer-facing roles • Willingness to travel 10% or more
Drive cloud solutions and customer success with AWS as a Senior Technical Account Manager. #J-18808-Ljbffr
In this role, you will utilize your extensive experience in design and engineering to support AWS clients across various sectors, including Big Data and Financial Services. Your primary focus will be on executing customer strategies that lead to AWS services' optimal use, such as S3 and Lambda. You'll foster meaningful relationships to understand operational challenges and drive discussions on technical support and risk management.
Key Responsibilities: • Consult on AWS solutions tailored to customer needs • Oversee customers' operational health in AWS environments • Support customers during technical incidents • Engage with senior leadership on strategic alignment • Advocate for best practices in cloud implementations
Requirements: • 5+ years of consulting in technical operations • Solid technical engineering background of 5+ years • Experience in a 24x7 service environment • Proven ability in customer-facing roles • Willingness to travel 10% or more
Drive cloud solutions and customer success with AWS as a Senior Technical Account Manager. #J-18808-Ljbffr
Reference: WJ-3875_12805213