Cloud VoIP Support Engineer — AI‑Driven Customer Solutions

Dialpad is seeking a Technical Support Specialist to support our cloud-based communications platform. You will partner with Engineering, Product, and Sales to own complex technical issues and drive them to resolution in a fast-paced environment.

Ideal candidates have 3+ years in telecom/VoIP customer support, strong LAN/WAN and cloud tech knowledge, and excellent written and verbal communication. You will diagnose issues, contribute to process improvements, and help deliver exceptional customer