CMDB & Service Mapping Lead

Marks & Spencer seeks a Service Configuration Manager to govern the CMS across the D&T estate and ensure reliable configuration data to support ITIL aligned processes. The role leads policy, standards and governance for CMDB, service maps and data quality, collaborating with engineering, product and asset teams.

Reporting to the Change Enablement & Service Configuration Practice Owner, you will drive strategy for discovery capabilities, data quality improvements and technology enablement,