Co-op: Process Improvement & Data Insights Analyst

CIBC is seeking a Process Engineering Analyst, Continuous Improvement and Data Insights Co-op in Toronto to support the Complaints Management Program. You will help optimize end-to-end complaint handling processes and contribute to data insights initiatives using lean, six sigma, and service design principles.

The role involves collaboration with Continuous Improvement and Data & Insights teams, along with building relationships across the enterprise.