Collections Administrator

Drug & Alcohol Collections Administrator

Permanent Full-Time | Monday-Friday | Day Shifts

Help People Start New Careers While Building One of Your Own

Every day, workers across Canada visit SureHire before starting a new job or entering a safety-sensitive workplace. As the first person they meet, you’ll play an important role in creating a positive experience while helping ensure workplaces remain safe.

SureHire is looking for a Drug & Alcohol Collections Administrator to join our team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking to build a long-term career in occupational health.

No previous occupational health experience is required. We’ll provide the training, certifications, and support you need to succeed.

Why Join SureHire?

• Permanent, full-time employment with a predictable Monday-Friday schedule
• Competitive hourly wage
• Comprehensive paid training
• Industry-recognized certifications fully paid by SureHire
• A supportive and collaborative team environment
• Ongoing coaching and professional development
• Career growth opportunities within SureHire
• Paid volunteer time
• Gym membership reimbursement program
• Employee referral bonus program
• Meaningful work that helps keep Canadian workplaces safe

Whether you’re starting a new career or looking for your next opportunity, we’ll help you grow professionally while developing valuable skills in occupational health testing.

What You’ll Do

No two days are exactly the same.

You’ll welcome clients, coordinate appointments, perform occupational testing, and help ensure every participant receives professional, friendly, and efficient service.

Client Experience

• Welcome clients and create a positive first impression
• Guide participants through the check-in and registration process
• Verify identification and complete required documentation
• Explain testing procedures clearly and professionally
• Answer incoming phone calls and respond to client inquiries
• Deliver exceptional customer service during every interaction

Drug & Alcohol Collections

You’ll receive comprehensive training to perform occupational testing services including:

• Breath alcohol testing
• Urine drug and alcohol collections
• Oral fluid drug testing
• Hair drug testing
• Vision screening
• Pre-employment health screening services

You’ll follow strict chain-of-custody procedures while ensuring every test is completed accurately, professionally, and confidentially.

Administration

• Create and maintain participant files and electronic records
• Process documentation accurately and efficiently